Management team

Practice Manager

  • Mrs Lorraine Johnson

 

Lorraine has been part of the Downton Surgery Team since 2012 and became the practice manager in 2018.  She has been transforming and improving the surgery ever since!  

 

She is a successful business-owner with a background in Business Administration, Finance & Employment Law, her focus is on providing excellent patient care through building and supporting her team of “Tiggers”, (enthusiastic and helpful staff) and is tirelessly optimistic about future-proofing the surgery. Her door is always open for partners, staff and patients alike to share ideas and feedback.

 

Lorraine firmly believes that you should “do the things that make you happy” and loves to travel with her husband with passions for the Far East, photography and nature.  On one of these trips she was told  by a temple fortune teller that she would be surrounded by children and now has 5 stepchildren, 12 grandchildren and would like to add another soppy dobermann to the ever-growing family.   

Administration

  • Mrs Alison Moth

  • Mrs Teresa Speer

  • Mrs Philippa Bayliss

Reception

Receptionists provide an important link for patients with the practice and are your initial point of contact for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as dealing with prescription enquiries, financial claims, patient records and carrying out searches and practice audits.

 

  • Mrs Anthea Swanborough

  • Mrs Selina Fox

  • Mrs Anne Dearing

  • Miss Tracey Miller 

  • Miss Sarah Gahan

  • Mr Dave Marsden

  • Mr Robert Cheney

Secretaries

  • Mrs Danyelle Stone

  • Mrs Tracey Robinson

The surgery logo