Repeat prescriptions may be obtained by:
Returning your repeat list (with the items you want ticked) to the surgery. If you have lost this list, we can print another one for you, or you can write down what you require.
Speaking to our pharmacist, Ali.
By posting a request – enclosing a SAE if you require the prescription to be returned to you.
Online via the link at the top of this page. New users are required to complete a simple registration.
Repeat prescriptions are not generated automatically. You must reorder your medication when you are running low. Requests take two-three working days to process.
If you would like a medicine added to your repeat list, you must speak with or write a request for a doctor as authorisation is required.
For safety reasons we do not accept telephone requests for repeat prescriptions.
As we are a rural practice, we may be able to dispense your medication. This will depend on where you live as we are not allowed to dispense for patients who live within a mile of Downton Day Lewis pharmacy. Please ask when you register.
Dispensing patients can collect their medication from “the hatch” next to the reception desk. We also are pleased to announce a NEW delivery service for our elderly and vulnerable patients.
Please note the dispensary is closed between 13:00 and 14:00. They open at 08h30 and close at 18h00.
Patients on repeat medication will be asked to see a clinician at least once a year to review these. These safety notifications will appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow TWO full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.